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FLO LMS allows Admin users to manage who can access FLO in their organisation.

What Types of User

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Can Be Managed?

FLO LMS has 2 types of users, Admin & Learner, with each user type having access to different features in the FLO LMS.

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Feature

Learner

Admin

Access to FLO LMS & FLO VR App

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View available Learning Programmes, Modules & Lessons

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View & Track Learning Progress

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Manage User Account

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View Learning Programme Teaching Resources

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Track Organisation Learning Progress

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Manage Organisation

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Add, Delete & Manage Users in Organisation

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How do I Manage Users?

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Admin users can log in to FLO LMS from a desktop browser and navigate to the “Users” tab in the LMS Navigation panel.

On this page, Admin users can see a snapshot of the learning progress of each registered user. This snapshot shows each user’s name, if they are currently active on FLO, when they were last active, how many lessons have been completed & how many are still outstanding.

Admin users can click on each user to view more detailed information about their learning progress.

How many Users do I have?

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You can see the number of available seats in your organisation in the top right of the Users page.

If you have available seats in your organisation, you can add more users to your organisation.

If you have no available seats remaining but need to add more users to your organisation, FLO Licence Holders can contact their Care Reality customer support representative & other users should contact their VR Learning Facilitator.

Add a User

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If there are seats available within your licence, Admin users can click on the “Add User” button in the Manage Users screen.

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To add a new user, you must:

  • provide an email address for the user - an invitation link will be sent to this email address

  • specify the type of user you are adding - Learner or Admin

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Once a valid email has been input and a user type specified, the “Add User” button on this screen will be enabled and you can invite the users to your organisation.

The user you invite will receive an invitation email with a temporary password and a link to FLO LMS.

Please note: before new users can access the VR application they must first:

  1. log in to FLO LMS

  2. update their password

  3. complete their user profile on the LMS

If the user can see their profile information on the dashboard, they have successfully registered their account.

Manage a User

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Admin users can manage individual users by clicking on their row in the Manage Users screen.

This will then display a dashboard of the information & learning progress associated with that user’s account:

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This screen shows the full learning progress of the selected user and provides access to User Management Tools.

User Management Tools

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The User Management Tools currently available are:

  • Modify User Type

  • Delete User

Please be aware: deleting a user is an action which cannot be undone and it will remove all associated data with that user. Only attempt to delete a user if you are certain that this action must be taken.

More User Management Tools will be available with future updates.

Modify User Type

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If you require to change the user type of a registered account, first select the user type you wish to update the account to from the dropdown menu. When a new user type has been selected, the “Update User Type” button will become enabled.

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Clicking on the “Update User Type” button will show this confirmation message. If you are happy with these changes, click on “Update User” to complete the action.

Please advise the affected user to refresh their browser session if they are already logged into FLO LMS and the changes have not taken effect.

Delete a User

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To delete a user, simply click on the “Delete User” button under User Management Tools. You will have to confirm this decision in the displayed confirmation window,

Please be aware: deleting a user is an action which cannot be undone and it will remove all associated data with that user. Only attempt to delete a user if you are certain that this action must be taken.

If you require more available seats in your organisation, try this link.

If you are certain that the user must be deleted, click on the “Delete User” button in the confirmation window.Please choose the support for your device: